Urgent Messages

On Wednesday January 20th, the OOS Depot will open on 2501 Broening Highway. All containers marked OOS from the Seagirt Main Gate will be directed to that facility for drop off.

1/19/2021 7:29:08 AM

MRS Chassis Depot Availability....TRAC 20'-41, 40'-187, 45'-4.....DCLI 20'-71, 40'-79, 45'-3

1/19/2021 9:02:58 AM

***UPDATE*** Seagirt Marine Terminal will be OPEN on Martin Luther King Jr. Day, January 18, from 0600-1400. Reefers will be processed from 0600-1200. The New Vail gate will be closed.

1/12/2021 7:55:44 AM

ATTENTION DRIVERS - For Customer Service, text your trouble ticket # to 410-649-7769 Reasons to text include:  Assistance resolving a trouble ticket  Any out of gauge cargo

12/14/2020 7:20:14 AM

Seagirt TOS Web Portal Mobile is now live!

The mobile application at Seagirt’s TWP is simple to use: • Go to https://mseagirt.pachesapeake.com on your smartphone or tablet • If prompted, you can add this link to your home screen. • You will see the following categories: Container Availability, Booking/EDO Inquiry, Gate Inquiry (filter by date range and move type), Vessel Schedule, Terminal Info, & Make Payment

11/30/2020 10:23:59 AM

Interchange Policy Reminder

There is a $123.68 processing fee for all containers that are removed from the terminal without a completed interchange ticket. The processing fee will be owed prior to the container being accepted back into the terminal. Progressive disciplinary action will be taken for Motor Carriers that do not follow this process.

10/1/2020 8:27:34 AM

Drivers - Text PACINFO to 47177 to sign up for terminal alerts.

Attention Drivers - Sign up for Ports America Chesapeake Text Alerts Text PACINFO to 47177 for the latest information on: Empty Depot changes Specific yard location alerts Traffic pattern changes Gate hour updates & other urgent terminal alerts

8/10/2020 2:49:17 PM

Need to contact us? Use the new online Support Request form!

As part of our continuous effort to provide the best possible Customer Service, Ports America Chesapeake is pleased to announce the launch of our new Customer Support Contact Form. Our goal is to answer your questions and resolve issues as quickly as possible by submitting your cases directly to the departments responsible for handing them. We encourage all brokers, forwarders, ocean carriers, dispatchers, BCO’s, etc. to initiate communication with the terminal using this method. This form is accessible at www.pachesapeake.com. We kindly ask that all required fields are entered correctly in order for the issue to be addressed promptly. You will receive a response to the email address provided and the communication will then continue via email until the case is resolved. As Ports America Chesapeake, we strive to provide outstanding customer service to our customers and vendors and we would like to thank everyone for their continued support as we implement new services to our community.

7/16/2020 9:13:12 AM