MRS Chassis Depot Availability....TRAC 20'-56, 40'-209, 45'-29.....DCLI 20'-12, 40'-59, 45'-6
6/17/2021 8:30:15 AM
Effective April 5th, the Seagirt Marine Terminal main gate hours will be 6:00 am to 4:30 pm. The New Vail gate hours will remain 7:00 am to 4:00 pm.
3/31/2021 8:29:30 AM
Changes to Early Receiving Date (ERD) Policy for Exports - Effective 4/15/21
In response to feedback received from our Port of Baltimore stakeholders, Ports America Chesapeake has revised the Early Receiving Date (ERD) policy at Seagirt Marine Terminal. This revision will ensure that port stakeholders are able to plan returns based on reliable dates, maintaining predictability and cargo flow in light of a dynamic vessel schedule. Effective April 15, 2021: • Ports America Chesapeake’s ERD will be 7 business days prior to the vessel’s estimated time of arrival (ETA), but the ERD will be set no later than 9 business days prior to the vessel’s ETA and will be locked. • Once the ERD is set by 9 business days out, it will open for receiving 7 business days out and will not be changed. We suggest that the shipping community discuss this policy with their ocean carrier partners, as they may impose more limiting ERD policies. Thank you for your continued support.
3/16/2021 4:23:58 PM
ATTENTION DRIVERS - For Customer Service, text your trouble ticket # to 410-649-7769 Reasons to text include: Assistance resolving a trouble ticket Any out of gauge cargo
12/14/2020 7:20:14 AM
Seagirt TOS Web Portal Mobile is now live!
The mobile application at Seagirt’s TWP is simple to use: • Go to https://mseagirt.pachesapeake.com on your smartphone or tablet • If prompted, you can add this link to your home screen. • You will see the following categories: Container Availability, Booking/EDO Inquiry, Gate Inquiry (filter by date range and move type), Vessel Schedule, Terminal Info, & Make Payment
11/30/2020 10:23:59 AM
Interchange Policy Reminder
There is a $123.68 processing fee for all containers that are removed from the terminal without a completed interchange ticket. The processing fee will be owed prior to the container being accepted back into the terminal. Progressive disciplinary action will be taken for Motor Carriers that do not follow this process.
10/1/2020 8:27:34 AM
Drivers - Text PACINFO to 47177 to sign up for terminal alerts.
Attention Drivers - Sign up for Ports America Chesapeake Text Alerts Text PACINFO to 47177 for the latest information on: Empty Depot changes Specific yard location alerts Traffic pattern changes Gate hour updates & other urgent terminal alerts
8/10/2020 2:49:17 PM
Need to contact us? Use the new online Support Request form!
As part of our continuous effort to provide the best possible Customer Service, Ports America Chesapeake is pleased to announce the launch of our new Customer Support Contact Form. Our goal is to answer your questions and resolve issues as quickly as possible by submitting your cases directly to the departments responsible for handing them. We encourage all brokers, forwarders, ocean carriers, dispatchers, BCO’s, etc. to initiate communication with the terminal using this method. This form is accessible at www.pachesapeake.com. We kindly ask that all required fields are entered correctly in order for the issue to be addressed promptly. You will receive a response to the email address provided and the communication will then continue via email until the case is resolved. As Ports America Chesapeake, we strive to provide outstanding customer service to our customers and vendors and we would like to thank everyone for their continued support as we implement new services to our community.
7/16/2020 9:13:12 AM